Terms of Service

Effective Date: 2026.05.20

General Provisions

1.1 Scope of Application

These Terms apply to all current and future online, offline, API, self-hosted and customized products and services provided by Lingxie Platform (hereinafter referred to as the "Platform" or "we") to you (hereinafter referred to as the "User" or "you"), including but not limited to digital avatar creation and training platforms, multimodal generation tools, low-code operation systems, API interface services, self-hosted deployment solutions, technical support and related document templates.

1.2 Acceptance and Modification

Your clicking the "Agree" button, completing account registration, any act of accessing or using the Platform services, or using the Platform technology through API calls, self-hosted deployment or other means shall be deemed that you have fully read, fully understood and irrevocably accepted all contents of these Terms and all supporting compliance documents.

Users under the age of 18 are not allowed to use this Service. If a guardian permits a minor to use the Service, the guardian shall bear full legal liability; the Platform reserves the right to request a written consent from the guardian at any time, and failure to provide such consent will result in immediate account cancellation without any refund.

The Platform may revise these Terms at any time in accordance with technological development, regulatory requirements or business adjustments. For material modifications (substantive changes affecting the core rights and obligations of users), the Platform will provide at least 30 days' notice via email, Platform pop-up or official website announcement. Your continued use of the Service after the modification takes effect shall be deemed acceptance of the modification; if you do not agree, you shall immediately stop using the Service and cancel your account.

1.3 Reservation of Platform Rights

The Platform has the right to independently determine the recipients, scope, time and manner of service provision, and has the right to reject any user's registration application or service request without giving reasons. The Platform has the right to update, upgrade, modify or terminate any service function at any time without prior notice, and users may not require the Platform to retain any old functions or provide alternative services.

1.4 Definitions

Platform: refers to Lingxie Platform, including the domain name lingxie.net and all its websites, applications, APIs, tools, systems, subdomains, related documents, supporting services and technical architecture.

Service: refers to the pure technical tool services provided by the Platform to users, excluding any content moderation, compliance guarantee, legal representation, business operation consulting or result commitment.

User Content: refers to all data, text, images, audio, video, code, models, configurations, prompts, workflows and other content uploaded, submitted, published or generated by users for the purpose of using the Service.

Digital Avatar: refers to a virtual intelligent agent created by users through Platform tools and generated based on the Platform's foundation models and multimodal technologies; the intellectual property rights of the underlying technologies, models, algorithms and all derivative technologies of Digital Avatars shall be permanently owned by the Platform.

Avatar Output: refers to any text, voice, image, video, decision suggestion or other interaction result generated during the operation of a Digital Avatar, which is only a technical tool output and does not represent the Platform's position.

Platform Content: refers to foundation models, code, templates, sample workflows, documents, interface designs, technical specifications, general material libraries and other materials provided by the Platform or its licensors.

Self-hosted Deployment: refers to the mode in which users install and run the Digital Avatar software or images provided by the Platform on their own or leased infrastructure.

High-risk Uses: refers to scenarios that may cause personal injury, significant property loss, regulatory penalties or public interest damage, including but not limited to: impersonating others for fraud, generating deepfake content, unauthorized use of others' portraits/voices, automated decision-making for financial transactions, medical diagnosis, critical infrastructure control, money laundering, financing terrorist activities, etc. The Platform reserves the right to update the list of high-risk uses at any time, and the updated list shall take effect immediately upon announcement.

Anonymized Data: refers to derivative data that cannot be directly or indirectly linked to any specific natural person after the Platform has performed desensitization, aggregation and de-identification processing on User Content, Digital Avatars and Avatar Outputs through technical means.

Affiliates: refers to any entity that directly or indirectly controls, is controlled by, or is under common control with the Platform.

Force Majeure: refers to events beyond the reasonable control of both parties, including but not limited to earthquakes, floods, fires, epidemics, wars, terrorist activities, government acts, changes in regulatory policies, large-scale cyber attacks, third-party service interruptions, technical standard iterations, supply chain interruptions, power outages, etc.

Abusive Behavior: refers to any behavior that violates these Terms or damages the Platform's interests, service stability or other users' rights and interests, including but not limited to batch registration, automated access, API abuse, excessive resource occupation, circumvention of security measures, dissemination of malicious code, etc.

Account Registration and Security

2.1 Registration and Real-name Authentication

To use this Service, you must register an account and provide true, accurate and complete identity information. The Platform reserves the right to require users to supplement identity verification materials, provide additional explanations or undergo enhanced KYC/AML reviews; if a user refuses to cooperate, the Platform has the right to immediately freeze or cancel the account without any refund of paid fees. All legal liabilities and losses arising from false information provided by users shall be borne by the users themselves.

2.2 Account Management and Security

You shall bear full and absolute responsibility for the use of your account and all access credentials (API keys, passwords, private keys, tokens, etc.), including but not limited to all consequences arising from unauthorized use of your account by others. Any form of account sharing, multiple people using the same account, or transferring, lending, renting, selling accounts is prohibited. The Platform has the right to detect and restrict the use of shared accounts until permanent account cancellation without any refund.

You shall take security measures such as strong passwords, regular password changes and two-factor authentication to properly keep your account information. If you discover account theft or credential leakage, you shall immediately notify the Platform; any losses caused by your improper safekeeping or operation shall be borne by you, and the Platform shall not be liable.

2.3 Handling of Account Abuse

The Platform has the right to unilaterally determine whether there is abusive behavior in an account and take one or more of the following measures without prior notice and without any refund:

• Temporarily freeze the account or restrict certain functions;
• Permanently cancel the account;
• Block IP addresses or devices;

Recover all losses caused to the Platform by abusive behavior.

Service Provision and Use

3.1 Service Positioning

The Platform is a pure technical tool provider, only providing technical tools and infrastructure for the development and operation of Digital Avatars. It does not participate in any specific business operations of users, does not represent users or their Digital Avatars to make any statements, and does not make any express or implied promises or guarantees regarding any commercial results, brand reputation, compliance effects, investment returns or data accuracy arising from users' use of the Service.

3.2 Service Availability

The Platform will use reasonable efforts to ensure the continuous and stable operation of the Service, but does not guarantee that the Service will be uninterrupted, delay-free, error-free or defect-free. The Platform has the right to suspend or change the Service at any time for maintenance, upgrade, security reinforcement, regulatory requirements and other purposes, without prior notice in emergency situations.

The Platform shall not be liable for any service interruption, delay or error caused by Force Majeure, third-party service failures, users' own reasons, abusive behavior or other events beyond the Platform's control.

3.3 Service Restrictions and Automated Access

The Platform has the right to impose rate limits, quota limits, function limits or concurrency limits on users' usage to ensure the stability and fairness of the Service; users shall not circumvent any restriction measures, otherwise it shall be deemed a breach of contract.

The use of any automated tools (including but not limited to crawlers, robots, scripts, batch calling tools) to access or use the Platform services is prohibited unless written authorization is obtained from the Platform; the Platform has the right to intercept and block IP addresses and accounts for automated access without any liability.

3.4 Third-party Services and Integrations

The Platform may integrate third-party open-source models, commercial models, cloud services, payment channels or other services. The Platform only provides technical integration channels and does not make any guarantees regarding the availability, accuracy, completeness, compliance or security of third-party services. When using third-party services, users shall review their terms on their own and bear all risks, and disputes with third parties shall be resolved by users themselves.

3.5 Security Measures

The Platform has the right to take any necessary security measures to protect the safety of the Platform and other users, including but not limited to monitoring user behavior, detecting illegal content, scanning for malicious code, restricting access, suspending services, deleting data, etc. Users agree that the Platform may take the above measures and shall not require the Platform to bear any liability.

Intellectual Property Rights

4.1 Platform Intellectual Property Rights

The Platform and its licensors reserve all intellectual property rights, ownership and interests in Platform Content, foundation models, software systems, technical architectures, service interfaces, algorithm logic, underlying technologies of Digital Avatars and all derivative technologies. Nothing in this Agreement shall transfer any intellectual property rights under Platform Content to users, and users only enjoy a limited, revocable, non-exclusive, non-sublicensable and non-transferable right to use the Platform services in accordance with the terms of this Agreement.

Without the prior written consent of the Platform, no entity shall engage in the following acts:

• Copy, modify, compile, distribute, disseminate, sell, commercially license Platform Content, or conduct reverse engineering, disassembly, decompilation on Platform Content in an attempt to obtain its source code, underlying structure or algorithm logic;
• Directly or indirectly use Platform Content (including Digital Avatars, Avatar Outputs and operation data) to train competitive AI models, develop similar digital avatar products and alternative services;
• Delete, tamper with, block or alter copyright notices, trademarks, patent certificates and other proprietary rights statements attached to Platform Content;

Mirror, cache or proxy the Platform services.

4.2 User Content Intellectual Property Rights and Authorization

User Content referred to in these Terms generally refers to all materials and data uploaded, submitted, edited or independently generated by users relying on the Platform services, including but not limited to: various text materials, biometric data such as portraits/voices, interaction prompts, conversation records, Digital Avatar personas, operation rules, private knowledge bases, configuration files, training datasets and other supporting materials.

Users legally hold the basic intellectual property rights of the original User Content, and fully guarantee that all uploaded content is legal and compliant, has obtained all necessary third-party authorizations, and can be normally used in Platform service scenarios such as Digital Avatar creation, training, fine-tuning and publishing; if disputes and all losses arise from User Content infringement or lack of qualifications, the user shall bear full legal liability alone.

To ensure the Platform's normal performance of obligations, operation and iterative upgrading of product technologies, from the date of using this Service, users irrevocably grant the Platform a worldwide, free, non-exclusive, sublicensable, transferable and permanent unified right to use, which covers all User Content (including knowledge bases) without the Platform needing to obtain separate user permission, and the authorized purposes are as follows:

• Service Performance: Providing users with dual-mode services of cloud hosting and local self-hosting, completing basic operation work such as Digital Avatar creation, special training, daily operation and maintenance, data backup, troubleshooting and security protection;
• Product Iteration: Disassembling and analyzing data such as User Content, avatar operation parameters and interaction logs for optimizing foundation large models, iterating algorithm systems, and developing new functions and supporting technical services;
• Compliance Performance: Cooperating with judicial organs and regulatory authorities in investigation work, handling rights protection disputes between users and third parties, and fulfilling relevant obligations stipulated by laws and regulations and this Agreement;
• Commercial Promotion: Screening non-confidential and non-personally sensitive User Content and corresponding Digital Avatars for Platform business activities such as case display, product promotion and marketing;

Data Development: Performing desensitization, de-identification and aggregation processing on original User Content to generate anonymized derivative data, which shall be independently controlled and used by the Platform.

The aforementioned authorization is independent and shall not be affected by agreement termination, account cancellation, service termination or other acts; after the Service is terminated, the Platform may still use relevant content to carry out legal businesses such as model training and technical research and development in accordance with regulations. The Platform may use relevant content for all legal business scenarios such as Platform service operation, technical upgrading and marketing without further notifying users, seeking user permission or paying any fees. Regarding the original files of users' private knowledge bases, except for performance necessities and opening to Platform affiliated service providers, the Platform will not directly disclose the original files to external third parties without the user's written formal authorization.

4.3 Avatar Output Intellectual Property Rights and Usage Restrictions

The Platform exclusively enjoys the intellectual property rights of the underlying models, algorithm architectures, operation logic and all derivative underlying technologies of Digital Avatars; the complete ownership, intellectual property rights and derivative commercial interests of all Avatar Output content generated relying on the Platform's technology, computing power and foundation models shall be owned by the Platform.

During the validity period of the Service, users may use Avatar Outputs for their own legitimate personal use, daily operation and other established business scenarios. When using Avatar Outputs, users are strictly prohibited from the following acts:

• Using the output content for high-risk scenarios explicitly prohibited by laws, regulations and these Terms, or for infringing upon the legitimate rights and interests of natural persons, legal persons and other third parties;
• Disassembling, quoting or distilling Avatar Output data for training own/third-party AI large models, intelligent agent systems and various competitive products in the same track;
• Sharing Avatar Outputs with third parties in the form of sale, lease, gift, sublicense, etc., and carrying out related business activities such as commercial hosting and sharing services;

Concealing the AI-generated attribute of the content, falsely labeling the creator, and deliberately misleading third parties in determining the source of the content.

4.4 Ownership and Usage Rules of Anonymized Data

The Platform has the right to perform technical processing such as desensitization, de-identification and aggregation on all service data including User Content, avatar interaction records, device logs and operation parameters to generate anonymized and statistical derivative data that cannot be directly/indirectly located to a specific natural person. The ownership, intellectual property rights and all usage rights of such derivative data shall be solely and permanently owned by the Platform.

The Platform may independently control anonymized data, without restrictions on usage regions and times, and independently use it for all legal scenarios such as model training, technical iteration, market research, product development, commercial cooperation and academic research, without further notifying or obtaining user permission, and without paying any fees. Users voluntarily waive all rights to claim and recover from anonymized derivative data.

The Platform will support control mechanisms such as encryption isolation, minimum permission allocation, full-link access audit and anti-reverse cracking to strictly control the risk of data re-identification; anonymized data is different from users' original data and is not subject to operations such as user account cancellation and data deletion requests, and the Platform has the right to permanently retain and use it in compliance with regulations.

4.5 Infringement Handling

The Platform, as a pure technical tool provider, has no obligation to proactively review the compliance and legality of User Content, Digital Avatars and Avatar Outputs. If a third party claims that relevant content on the Platform infringes upon its legitimate rights and interests, it shall submit a legally valid infringement notice and supporting materials through the official designated channel. After receiving a compliant notice, the Platform has the right to directly take disposal measures such as content removal, access blocking, suspension of avatar services and banning of violating accounts, without bearing any liability for breach of contract to users.

If the Platform suffers third-party claims, administrative regulatory penalties, and incurs related costs such as rights protection litigation fees and lawyer fees due to users' own reasons such as illegal use of the Service and User Content infringement, users shall fully compensate the Platform for all direct and indirect losses.

Data Protection and Processing

5.1 Roles and Responsibilities

For personal data, training data and interaction data provided by users, the Platform only acts as a data processor and processes data strictly in accordance with users' instructions; for data independently collected by the Platform such as registration information, operation logs, device information, geographic location information and network information, the Platform is the data controller and will process it in accordance with the Privacy Policy.

Users are the sole controllers of the data they upload, bear full responsibility for the legality, authenticity and integrity of the data, and ensure that all necessary authorizations, permissions and third-party consents have been obtained.

5.2 Biometric Data Protection

For biometric data such as portraits and voices uploaded by users, the Platform only uses them to train the Digital Avatars designated by users. The Platform will adopt technical measures such as end-to-end encryption, access isolation and minimum permissions to protect the security of biometric data.

The Platform reserves the right to retain encrypted copies of biometric data after training is completed for model optimization and service improvement, unless the user submits a written deletion application to the Platform and it is confirmed by the Platform; the processing cycle for deletion applications is 30 working days, and deleted data cannot be recovered.

5.3 Data Collection and Use

The Platform has the right to collect all usage data of users, including but not limited to interaction records, operation logs, device information, geographic location information, network information, performance indicators, etc., for purposes such as providing services, optimizing models, security protection, compliance audits and market research.

The Platform has the right to use users' non-personal data and anonymized data for any legal purpose without further obtaining user consent.

5.4 Cross-border Transfer

Users agree that the Platform may transfer their data to any country or region where the Platform's Affiliates or service providers are located for the purpose of providing the Service, as long as it complies with the requirements of applicable laws. Users shall bear all compliance responsibilities for cross-border transfers, and the Platform does not need to obtain separate user consent for cross-border transfers.

For personal information of Chinese citizens, cross-border transfers shall strictly comply with the provisions of the Personal Information Protection Law of the People's Republic of China.

5.5 Data Retention and Deletion

Users may export their User Content, Digital Avatars and related data at any time through Platform functions; after account cancellation, the Platform will permanently delete or anonymize users' personal identifiable data within 90 working days (except as required by law to retain). Cancellation will terminate login credentials, managed avatars, scheduled tasks, knowledge-base indexing, creator synchronization, and other automated programs.

Deleted data cannot be recovered, and users may not require the Platform to recover any deleted data. Historical one-to-one and group chat messages sent by the user may remain in other participants' chat history and be shown as sent by a deleted user. The Platform may retain anonymized data, aggregated data, order and payment records, usage ledgers, and necessary log data for purposes such as fulfilling compliance obligations, financial audit, payment reconciliation, dispute handling, and model training.

Self-hosted Deployment

6.1 Self-hosted Responsibilities

If users choose self-hosted deployment, they shall bear full and absolute responsibility for the deployment environment, including but not limited to security protection, operation and maintenance management, compliance declaration, data backup, content moderation, legal liability and third-party claims. The Platform only provides installation packages, technical documents or paid technical support services as agreed, does not participate in the daily operation of the self-hosted environment, and shall not be liable for the behaviors and outputs of Digital Avatars in the self-hosted environment.

6.2 Software Usage Restrictions

Users shall not engage in the following acts:

• Modify, crack, reverse engineer the self-hosted software, or attempt to obtain its source code;
• Remove or modify copyright notices, watermarks, serial numbers or security mechanisms in the software;
• Use the self-hosted software for any public service, providing API interfaces to the outside or commercial hosting services;
• Use the self-hosted software to train competitive models or develop similar products;

Transfer, sell, rent or sublicense the right to use the self-hosted software to third parties.

6.3 Updates and Remote Monitoring

Users shall timely apply updates, patches or security fixes provided by the Platform; the Platform shall not be liable for security vulnerabilities, data leaks or service failures caused by failure to update in a timely manner.

The Platform has the right to conduct remote compliance monitoring of self-hosted deployed software to detect illegal use; if violations are found, the Platform has the right to remotely disable the software without any liability.

6.4 Audit and Termination

The Platform has the right to conduct compliance audits on users' self-hosted deployment situations in accordance with contract agreements or compliance requirements, and users shall cooperate. If a user is found to have violated the provisions of these Terms, the Platform has the right to immediately terminate the self-hosted license, require the user to delete all related software and data, and not refund any paid fees.

The term of the self-hosted license is consistent with the user's service term; after the Service is terminated, users must immediately delete all self-hosted software and data, otherwise it shall be deemed infringement, and the Platform has the right to pursue legal liability.

User Obligations and Prohibited Behaviors

7.1 Compliance Obligations

Users shall bear full content moderation responsibility for the Digital Avatars they create and all Avatar Outputs, ensuring that they comply with applicable laws, regulatory requirements and public order and good morals. Users shall establish and implement an effective content moderation mechanism, conduct real-time monitoring and manual review of Digital Avatar outputs, and promptly delete illegal and non-compliant content.

If users use Digital Avatars to engage in specific industry businesses (such as live streaming e-commerce, financial consulting, healthcare, education, legal services), they shall obtain the corresponding business licenses or qualifications on their own and comply with industry regulatory requirements.

7.2 Prohibited Behaviors

Users shall not use the Service to engage in the following acts:

• Acts that violate laws, regulations, regulatory requirements or public order and good morals;
• Creating Digital Avatars using others' portraits, voices, names, private information, etc. without authorization, or impersonating others to conduct any activities;
• Generating or disseminating illegal and non-compliant content such as deepfake content, false information, obscenity and pornography, violence and terrorism, politically sensitive content, discriminatory content, hate speech, and incitement to illegal crimes;
• Using Digital Avatars to engage in illegal or unethical behaviors such as fraud, extortion, false advertising, pyramid schemes, and harassment of others;
• Acts that infringe upon third parties' legitimate rights and interests such as intellectual property rights, privacy rights and trade secrets;
• Uploading or disseminating malicious code, viruses, Trojans or other harmful programs;
• Circumventing Platform security measures, abusing API interfaces, batch scraping data, excessively occupying Platform resources or attacking Platform systems;
• Collecting third parties' personal information or data without authorization;
• Using the Service for high-risk uses defined in these Terms;
• Helping or assisting others to engage in the above prohibited acts;
• Generating or disseminating any content that damages the Platform's interests, reputation or image;

Concealing the AI-generated attribute of content and misleading third parties into believing it is human-created.

7.3 Export Control and KYC Compliance

Users undertake not to use the Service in countries/regions subject to applicable trade or economic sanctions by the United Nations, the United States, the European Union, China, etc., and not to provide services to sanctioned individuals or entities.

All users must complete real-name authentication; for enterprise users or high-value services, the Platform may require enhanced Know Your Customer (KYC) and Anti-Money Laundering (AML) reviews, and users shall provide true and complete materials and cooperate with the reviews.

7.4 User Cooperation Obligation

The Platform has the right to require users to cooperate in investigating any illegal acts and provide relevant evidence and information; if a user refuses to cooperate, it shall be deemed a breach of contract, and the Platform has the right to terminate the Service without any refund.

Disclaimer and Limitation of Liability

8.1 Comprehensive Disclaimer

The Platform makes no express or implied warranties regarding the Service, Digital Avatars, AI outputs, third-party integrations and data quality, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, security or reliability. All services are provided on an "as is" and "as available" basis.

Digital Avatar outputs are technical results generated based on foundation model training data and user inputs, and may contain biased, erroneous, incomplete, outdated or non-compliant content. The Platform and Digital Avatar outputs do not constitute any investment, legal, medical, tax or other professional advice, and users shall not rely on AI outputs as the sole basis for any decision.

8.2 Absolute Exemptions from Liability

The Platform shall not be liable for any of the following:

• Any data loss, damage or leakage, whether caused by the Platform's negligence or not; users shall back up all important data on their own;
• Any service interruption, delay, error or unavailability, regardless of the cause;
• Any losses caused by users' use of third-party services, integration tools or external data;
• Any losses caused by users' violation of these Terms or abuse of the Service;
• Any third-party claims or losses caused by Digital Avatar outputs;

Any indirect, incidental, special, punitive or consequential losses, including but not limited to loss of profits, business interruption, loss of reputation, loss of data, investment losses, customer churn, loss of expected benefits, etc., even if the Platform has been advised of the possibility of such losses.

8.3 Liability Cap

To the maximum extent permitted by applicable law, the Platform's cumulative liability arising from these Terms or the Service (whether based on contract, tort, negligence or other legal theories) shall not exceed the total fees actually paid by the user to the Platform within 3 months prior to the claim; if the user has not paid any fees, the Platform shall not be liable.

8.4 Exceptions to Limitation of Liability

The limitation of liability stipulated in these Terms shall not apply to personal injury, fraud caused by the Platform's intentional or gross negligence, or circumstances otherwise mandatorily provided by law.

Fees and Payment

9.1 Fees and Billing

The Platform charges fees for some services, and the charging standards and settlement cycles are subject to the real-time labeling on the service page. Users shall pay fees on time as agreed; if payment is overdue, the Platform has the right to suspend the Service and charge a late fee at a rate of 0.1% per day.

All fees exclude applicable taxes, and users shall bear relevant taxes in accordance with legal provisions; the Platform may collect and pay taxes on behalf of users upon request and provide corresponding invoices.

9.2 Overdue Payment and Fee Adjustment

If a user's payment is overdue for more than 7 working days, the Platform has the right to immediately terminate the Service and recover the unpaid amount, late fees, liquidated damages and other related losses (including but not limited to lawyer fees and litigation fees).

The Platform has the right to adjust the charging standards at any time according to service content adjustments, cost changes and other circumstances, and the adjusted standards shall take effect immediately upon announcement on the Platform; users' continued use of the Service shall be deemed acceptance of the adjustment.

9.3 Refund Policy

All paid fees are non-refundable for any reason, including but not limited to service termination, account cancellation, function changes, user dissatisfaction, etc.; unless otherwise mandatorily provided by law.

Confidentiality

10.1 Confidentiality Obligation

Both parties shall undertake confidentiality obligations for the non-public and commercially valuable confidential information obtained during the cooperation, including but not limited to trade secrets, technical materials, business plans, customer data, training data, API keys, cooperation terms, etc.

The confidentiality obligation shall remain in effect after the termination of these Terms until the confidential information becomes public information.

10.2 Confidentiality Exceptions

The following circumstances are not subject to the confidentiality obligation:

• Information already known to the public (not caused by the receiving party's fault);
• Information lawfully possessed by the receiving party prior to disclosure;
• Information independently developed by the receiving party or lawfully obtained from a third party;

Information required to be disclosed by law, regulatory authorities or judicial organs (the receiving party shall notify the disclosing party in advance and cooperate in limiting the scope of disclosure).

The Platform has the right to disclose confidential information to its Affiliates, service providers, legal advisors and auditors without further obtaining user consent, but shall require the relevant parties to undertake the same confidentiality obligation.

Contract Termination

11.1 Platform's Right to Terminate

In the following circumstances, the Platform may immediately suspend or terminate the Service without bearing any liability for breach of contract, and paid fees shall not be refunded:

• The user seriously violates these Terms or supporting compliance documents;
• The user engages in fraud, illegal or non-compliant acts or poses a security risk;
• Regulatory authorities require the Platform to terminate the Service;
• The user fails to pay fees as agreed and is overdue for more than 5 working days;
• The user provides false information or refuses to cooperate with identity verification;
• The Digital Avatar created by the user contains illegal and non-compliant content and has not been rectified within 24 hours;
• The user uses the Service for high-risk uses;
• The Platform decides to terminate the Service based on business adjustments, technical upgrades or other reasonable reasons;

The Platform decides to terminate the provision of services to any user at its own discretion without giving reasons.

11.2 User's Right to Terminate

Users may terminate the Service at any time in accordance with Platform guidelines, and paid fees shall be handled in accordance with Article 9.3 of these Terms.

11.3 Post-termination Obligations

After the Service is terminated, users shall immediately stop using all intellectual property rights and services of the Platform, and delete all software, data, content and Digital Avatars obtained from the Platform. Any risks and losses caused by deployed Digital Avatars or residual data that users fail to clean up in a timely manner shall be borne by users themselves.

After the Service is terminated, the Platform has the right to retain users' anonymized data, aggregated data and necessary log data for model training, compliance audits and rights protection purposes.

Notices and Contact

12.1 Platform Notices

Platform notices may be sent via email, Platform pop-up, official website announcement, SMS, etc., and shall be deemed delivered 24 hours after sending. Users shall ensure that the contact information provided during registration is true and valid, and shall update it in a timely manner if the contact information changes; if a notice is not received due to invalid contact information, the responsibility shall be borne by the user.

12.2 User Notices

Notices that users need to send to the Platform shall be sent through the official email designated by the Platform (info@lingxie.net) and shall take effect upon confirmation by the Platform.

Dispute Resolution

13.1 Governing Law

These Terms shall be governed by the laws of the People's Republic of China.

13.2 Dispute Resolution

Any dispute arising from or related to these Terms shall first be resolved through friendly negotiation; if negotiation fails, it shall be submitted to the court where Lingxie Platform Company is located for litigation.

Supplementary Provisions

14.1 Severability

If any part of these Terms is held invalid or unenforceable by a court or arbitration body with jurisdiction, such part may be modified or deleted to the minimum extent necessary, and the remaining parts shall continue to be valid.

14.2 Assignment of Rights

Neither party may assign its rights and obligations under these Terms without the written consent of the other party; the Platform may assign its rights and obligations to affiliated companies or service providers without user consent, but shall notify users 15 days in advance.

14.3 Non-waiver

The Platform's failure or delay in exercising any right under these Terms shall not constitute a waiver of such right; a single waiver shall not constitute a subsequent waiver.

14.4 Right of Interpretation

To the maximum extent permitted by law, the Platform reserves the final right of interpretation of these Terms.

Appendix: Risk Warning and Disclaimer

Before you first use this product to create Digital Avatars, publish public applications, enable automated functions or connect to external data, you must read, fully understand and agree to the following:

Technical Limitation Risk: AI models and automated systems have inherent flaws and may produce erroneous, biased, incomplete, outdated or offensive outputs. Any decision made based on AI outputs may cause losses to you or third parties, and the Platform shall not be liable.

Non-professional Advice Risk: The Platform and Digital Avatar outputs do not constitute any professional advice and shall not be used as a basis for business or personal decisions. You should consult independent professionals and conduct independent verification.

Data Risk: Third-party data sources integrated by the Platform may have accuracy, completeness or timeliness issues, and the Platform does not guarantee data quality; if User Content you upload has compliance issues or data leakage, you shall bear the responsibility yourself.

Compliance Risk: You shall ensure on your own that the use of the Service in your jurisdiction complies with all applicable laws and regulatory requirements, and the Platform does not assume compliance review obligations.

High-risk Use Risk: It is strictly prohibited to use the Service or Digital Avatars for high-risk uses, otherwise you shall bear full liability for losses and legal responsibilities.

Personality Right Infringement Risk: You must obtain explicit written authorization to use others' portraits, voices, names, etc. to create Digital Avatars, otherwise it may constitute infringement and you shall bear legal liability.

Deepfake Risk: Digital Avatar technology may be used to generate deepfake content. You shall not use this technology to produce or disseminate false information, impersonate others or commit acts that harm others' interests.

Content Out-of-control Risk: Digital Avatar outputs are unpredictable, and even if you set strict rules, they may still generate content that does not meet expectations. You must conduct real-time monitoring and manual review of all outputs.

Brand Reputation Risk: The words and deeds of the Digital Avatars you create will directly affect the reputation of you or the brand you represent, and the Platform shall not be liable for any brand reputation loss.

The Platform makes no express or implied warranties regarding the Service, Digital Avatars, AI outputs, third-party integrations and data quality.

The Platform shall not be liable for any direct, indirect or special losses caused by the use or inability to use the Service, unless otherwise mandatorily provided by law.

You shall bear full responsibility for all acts and results of using the Service.

Your use of this Service shall be deemed that you have fully read, understood and agreed to all contents of this Risk Warning.